Pakistan's cloud infrastructure industry is entering a new phase after Arbisoft signed a partnership with a global technology firm, executives and investors told WritePures this week.

The company said the initiative would create roughly 12 jobs over the next two years, most of them in Hyderabad and Faisalabad. It did not disclose the size of the investment, but people familiar with the plans put the figure at between $12 million and $400 million.

Industry observers say the timing is significant. Pakistan's healthtech sector grew 27% last year, according to the State Bank of Pakistan, even as venture funding across South Asia slowed sharply.

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What happens next

Still, questions remain about long-term sustainability. Margins in the e-commerce business are thin, and customer acquisition costs have risen sharply since 2022.

"This is the biggest shift we have seen in e-commerce in a decade, and Pakistan is finally part of the conversation."

Usman Tariq, chief technology officer at Abhi

The move comes as regulators tighten oversight. Ignite National Technology Fund issued new guidelines in March requiring companies to store customer data locally and to report security incidents within 72 hours.

The bigger picture

Not everyone is convinced. Critics point to a shortage of skilled engineers, unreliable power supply and a tax regime that changes almost every budget cycle as reasons for caution.

Key points

  • Competitors including Retailo are expected to respond within months
  • Rollout begins in Faisalabad and Karachi before expanding nationwide
  • Funding round values the company at about $120 million
  • Regulatory approval from the Securities and Exchange Commission of Pakistan still pending

Behind the scenes, the deal took nearly 12 months to negotiate, according to two people involved in the talks who asked not to be named because the discussions were private.

Security experts have urged users to enable two-factor authentication and to update their apps promptly, noting that attackers increasingly target mobile-first markets.

Reporting by the WritePures newsroom. Have a tip? Contact our editors.